I’m sitting in the lobby of the Radisson SAS Leeds at the moment, just having thoroughly enjoyed their excellent customer service and hospitality. If anyone wants a lesson in how to do it right, come here. From the minute I walked in the door last night to the moment of writing they have been efficient, friendly and welcoming. I’m well impressed. The room was gorgeous – fabulous mosaic stuff going on over the bed and mirror, bed was perfect. Bathroom perfect. Spotlessly clean, quiet and wi-fi that’s easy to access and excellent strength. And it didn’t cost the earth – even though I wasn’t paying, it was nice to know for when I would gladly pay myself.
I’m seriously hoping that the lovely people in the UK Centre for Events at Leeds Met invite me back so that I can stay here again. The events department invited me over to present to their network of events suppliers on NEO Ireland – the network for event organisers that we set up in mid-2005. They are hoping to set up an events network and said some really kind things about ours. I think that what was most interesting for them is the issue of being able to reach all people who organise events. As somewhere between 70 and 80% of all events are organised by people who are not professional event organisers, this has always been the biggest challenge for our industry.
Anyhow – on to real work! We’ve a new website to launch tomorrow for Events Day 08 as well as our updated NEO portal.
